Position Summary / Career Interest:

The System Director of HR Operations & Analytics, reporting to the VP HR, will provide strategic leadership regarding HR Analytics and HR system technology initiatives for the University of Kansas Health System. This role will serve as a key member of the HR Leadership Team and will be responsible for designing and managing The University of Kansas Health Systems HR Operations, system technology & analytic programs and provide guidance and leadership to the HR Leadership team.


Responsibilities and Essential Job Functions

• "Oversee and Direct The University of Kansas Health System Center of Excellence Human Resources Call Center, to include managing the call center function and the call center team.
• Review and ensure best in class technologies and systems are utilized across the HRIS function.
• Oversee and Direct The University of Kansas Health System Center of Excellence Human Resources HRIS, to include managing the HRIS function and the HRIS team.
• Lead and Direct the HR Analytics and Reporting function for the Human Resources department, providing KPIs and metrics to the HR Leadership team.
• Manage the Human Resources Technology spend and budget.
• Build and run an HR operational service center to support a multisite workforce in multiple locations across the state.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Bachelors Degree in related field of study from an accredited college or university.
• High School Graduate
• 10 or more years of HR leadership experience.
• Experience in using HR technology solutions to provide strong analytics and insights to the business to support decision making.
• Previous experience building and running an HR operational service center to support a multisite workforce in locations across the state.

Preferred Education and Experience

• Master's Degree MBA or advanced degree in related field of study from an accredited college or university.
• Prior experience working in Health Care.

Preferred Licensure and Certification

• Professional in Human Resources (PHR) - Human Resources Certification Institute (HRCI) OR
• Senior Professional in Human Resources (SPHR) - Human Resources Certification Institute (HRCI)

Knowledge Requirements

• Thorough knowledge base of call center technology and setting service standard metrics.
• Must demonstrate good judgment, strong business acumen, effective influencing, and leadership skills.
• Must have key technical skills including project management, program management, and strong assessment and analytical skills.
• Capacity to engage in broad, complex analytical and conceptual thinking.
• Strong understanding of the competitive landscape, governance and innovation trends that affect the health system.
• Strong communication skills.
• Proficient in Microsoft Excel, Word & PowerPoint.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.