Position Summary / Career Interest:

Assesses and analyzes electronic medical record end-user learning needs; develops and maintains curriculum and tools to meet those needs.  Implements a credentialed trainer program to ensure all classroom trainers have proper level of system knowledge and can deliver training content effectively.  Configures electronic medical record training environment to ensure end-users can practice using the electronic medical record.  Collaborates with analysts and to ensure latest system configuration information is incorporated in training material.  Designs and executes ongoing training programs for new-hires and system changes/upgrades.


Responsibilities and Essential Job Functions

• "Participates and identifies new content to include in EMR application activities for training projects.
• Overall and in-depth understanding and participation of all pertinent application roles, stakeholder roles and leadership roles and approval process.
• Demonstrates overall competence/knowledge in the design and development of adult learning curriculum, specifically for the healthcare setting including EMR.
• Demonstrates overall competence/knowledge of the healthcare setting and electronic medical records (EMR), overall information technology systems and concepts, software and training methodologies and adult learning theory and practices.
• Assist leadership in maintaining and applying knowledge in assigned area.  Demonstrates ability to apply knowledge to assigned tasks.
• Assist in team members maintaining and applying knowledge in assigned support areas for on-call as well as at elbow.
• Effective in the planning, coordination and delivery of training methodologies for the HITS department and customers.
• Ensures and coordinates adequate implementation team, stakeholder involvement in the training process.
• Develops and provides training plan to ensure adequate and complete training.
• Assists in development and utilizes approved training plan template to develop detailed training plans, training schedules and resource requirements. Make edits as necessary to training plan for Management approval and sign off.
• Assists in providing leadership and mentoring of training initiatives.
• Identifies and secures test scripts to help develop lesson plans during System, Integration and Regression testing.
• Certification or proficiency (with certification level score) in assigned EPIC application or demonstrated learning of other assigned application must be obtained within 6 months of employment or assignment, respectively. If certification or proficiency is not achieved within the guidelines of Epic’s number of attempts termination of employment will occur.
• Assist with training expectation training of new hires.  Assists with reviewing training material on a minimum quarterly basis to update content as needed. Develops, identifies deficiencies and suggests training for new hires around training expectations.
• Assists with leading the reviewing that all are following established process to ensure all training is properly documented, logged, tracked, and managed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• Associates Degree in Education, Human Resources, Healthcare Administration, Training, or related field
• 2 or more years training experience

Preferred Education and Experience

• Bachelors Degree in Human Resources Management Education, Human Resources, Healthcare Administration, Training, or related field
• 2 or more years healthcare experience
• 3 or more years training experience

Preferred Licensure and Certification

• Certified Professional in Healthcare Information and Management Systems - Healthcare Information and Management Systems Society (HIMSS)
• National certification (i.e. HIMSS programs, etc.)

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.