Position Summary / Career Interest:

Adjusts and fits eyewear; assists patients in selecting eyewear; works with eye doctors to ensure that patients receive proper eye care; must have and maintain ABO certification

Responsibilities and Essential Job Functions

• Interprets prescription and helps patients choose appropriate eyewear, consulting with prescribing physicians as appropriate.
• Administers the dispensing functions of the clinic.
• Monitors and performs a wide variety of optical patient care activities and services.
• Handles customer complaints, refunds and related matters. Informs and instructs optometrists and physicians of new products and services.
• Initiates and answers pertinent correspondence. Prepares and writes reports.
• Maintains required records and files.
• Maintains knowledge of and complies with established policies and procedures.
• Responsible for the care and upkeep of department equipment.
• Maintains proper inventory of materials and supplies.
• Takes optical measurements necessary for eyewear preparation.
• Evaluates patients for assistance in lens design. Orders eyewear from laboratory based on prescription and patient preference.
• Performs quality inspection of lenses and frames. Instructs patients on cleaning and handling of eyewear.
• Repairs, adjusts, and dispenses prescription lenses and frames. Receives and posts payments from patients.
• Transmits claims and posts payments from insurance plans (VSP, Superior, MCR, etc.)
• Consults with ophthalmologists, optometrists, physicians and patients.
• Participates in professional development activities and maintains professional affiliations.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate OR
• General Educational Development
• 2 or more years of optical experience in dispensing eyeglasses or working in an optometric/ophthalmic practice

Required Licensure and Certification

• Certification from The American Board of Opticianry (ABO) within 1 Year

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.