Inpatient Operations Project Manager
The Inpatient Operations Project Manager supports inpatient areas by managing transformation projects aimed at improving care delivery and the consumer experience across our enterprise. Works collaboratively with and leads multidisciplinary teams to develop and implement patient access and revenue cycle projects. Work may include developing and implementing front-end process standardization and training, identifying areas of opportunity and measuring, monitoring and improving performance.
Leads initiatives to support performance excellence initiatives, including but not limited to analyzing data for performance improvement and lean activities researching effective models for patient management and inpatient operations, designing programs to address patient and provider needs that increase quality of care ensuring appropriate use of healthcare resources.
Provides process facilitation support as well as rigorous analytical support to inpatient areas. Provides active tracking tools and summaries for all projects and summarizes individual projects progress and risks to senior management.
Provides best practice examples from other healthcare organizations or industries.
Acts as a coordination point for patient safety and environment of care issues, collaborating with health system resources. Ensures there is the infrastructure and resources required to perform effectively and efficiently.
Monitors project timelines to ensure resources are available and applied appropriately to achieve desired performance goals in a timely manner.
Keeps abreast of recent trends and developments in process innovation and project management in the healthcare field as well as in related industries.
Participates in multi-disciplinary groups as part of planning efforts
Performs various duties as needed to successfully fulfill the function of the position
Assists in developing standardized onboarding plans, competency pathways, training and development.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
Bachelor Degree Nursing OR
Masters Business Administration OR
Master Health Care Management Master of Healthcare Administration (MHA)
Equivalent combination of education and relative experience
Preferred Education and Experience
5 or more years experience in project management, health care administration or consulting
Knowledge Requirements
Demonstrated proficiency in data management and analysis
Superior communication, organization and presentation skills
Advanced computer skills with experience utilizing electronic health records and analytical tools
Ability to interact and work with multi-disciplinary teams including front-line operations, physicians, management, technical and financial staff
Exceptional skills in collaborative software such as SharePoint
We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
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