Centralized Scheduling Clerk

Position Summary / Career Interest:

The Patient Service Representative Scheduling - GB is responsible for creating a pleasant and seamless patient experience during all activities primarily related to patient scheduling.


Responsibilities and Essential Job Functions

• Must be able to perform the technical competencies of the assigned unit or department.
• Scheduling of activities, including patient appointments, procedures and/or ancillary services using extensive knowledge of appointment types, locations, providers and specialties.
• Responsible for registration of patient prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation, updating documentation and processing of referrals.
• Collecting copays and point of service paperwork when working in front desk role.
• Provides patient support for the MyChart EMR System. Explains facility policies and ensures patient and/or relative understands and signs the consent and insurance forms at the appropriate time.
• Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Complies with Medicare/Medicaid and other insurance rules and regulations.
• Completes MSPQ as required for admission.
• Responsible for check in/out and phone reception as needed.
• Responsible for other duties or projects as assigned by management.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.